Chowdeck Introduces Customer Rewards and Rider Training Program to Enhance On-Demand Delivery Experience in Ghana
To officially launch its operations in Ghana, Chowdeck, Africa’s leading on-demand delivery service, has introduced its market-leading customer rewards scheme and a comprehensive rider training program, designed to equip its team of riders with the skills they need to deliver faster, safer and more reliable service to customers.
Riders were trained on key areas such as professionalism, effective app usage, customer service and delivery quality. They were also introduced to Rider Games - a performance-based incentive system that rewards them with cash bonuses for completing a set number of orders. Riders can also access up to GHS1,000 in loans depending on their activity. The training program will be delivered periodically to ensure that the highest standards are maintained as Chowdeck c...